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Discover your TD® Aeroplan® Visa Infinite Privilege* Card
To save or print a copy of this guide, download the PDF welcome guide.
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Getting started
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Earning Aeroplan points
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Redeeming Aeroplan points
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Travel Benefits
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Insurance
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Convenience
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Card security
Welcome to your new TD® Aeroplan® Visa Infinite Privilege Card
Quick steps to getting started and making the most of your Card:
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Activate your TD® Aeroplan® Visa Infinite Privilege Card simply by calling the number on the sticker found on your new Card, then follow the prompts.
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Register for EasyWeb Online Banking to access and manage your Account online and sign up for online statements or, if you prefer to bank by phone, call EasyLine telephone banking at 1-866-222-3456.
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If you have not done so already, complete your online profile to check your points balance, review transactions and manage your rewards… all in one convenient place!
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Have your Additional Cardholders link their Aeroplan number(s) so they can take advantage of eligible Air Canada benefits when travelling independently.
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The Primary Cardholder and all Additional Cardholders should enroll now to access exclusive Visa Infinite Privilege benefits, including 6 complimentary passes per membership year to access participating lounges within the Visa Airport Companion Program33, hosted and managed by Dragonpass International Ltd.
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Explore the latest experiences, offers and benefits available to you as a Visa Infinite Cardholder by signing up for exclusive updates.
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Set up regularly recurring bill payments on your Account through participating merchants to save time and avoid late fees, with bills paid automatically on their due dates. Plus, earn 1.25 Aeroplan points for every $1 on regularly recurring bill payments set up on your account.
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You can add your Card as the Primary Card on your favourite retail apps, like food delivery and transportation apps. Earn Aeroplan points on purchases made through those apps on your phone 1.
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Learn how to add your Card to Apple Pay if you have an iPhone, to make convenient, everyday payments with just a tap of your device.
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Learn how to add your Card to Samsung Pay if you have a Samsung Galaxy phone to make convenient, everyday purchases with just a tap of your device.
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Download the TD app to view your Credit Card Account almost anywhere. Plus, with it, you can bank at home or on the go.
Earn points on every eligible purchase
Earn points faster with your TD® Aeroplan® Visa Infinite Privilege Card:
- Earn 2 points3 for every $1 you charge to your Card on eligible Air Canada® purchases (including Air Canada Vacations®)
- Earn 1.5 points3 for every $1 you charge to your Card on eligible gas, groceries, travel and dining purchases.
- Earn 1.25 points3 for every $1 you charge to your Card on all other eligible purchases.
- Earn points twice.4 Pay with your TD® Aeroplan® Visa Infinite Privilege Card and provide your Aeroplan membership number at over 150 Aeroplan partner brands. Or, shop online at 170+ online retailers via the the Aeroplan eStore .
Remember, your points will not expire so long as you are the Primary Cardholder of a TD® Aeroplan® Visa Infinite Privilege Card.
Keep reaching higher with Aeroplan® Elite Status
See how you can take travel to even more heights with accelerated earning toward Aeroplan Elite Status. As the Primary Cardholder, you’ll earn 1,000 Status Qualifying Miles and one (1) Status Qualifying Segment for every $5,000 of net purchases (less any returns and credits) made by you or your Additional Cardholder(s) using your TD® Aeroplan® Visa Infinite Privilege Card.5
Ways to earn points faster
Redeem your points for travel and for so much more
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Every seat, every flight, no restrictions
Every Air Canada seat available to buy for cash is also available for points – no restrictions, no blackout periods.
Receive access to preferred pricing7 on flight rewards. As a Primary Cardholder, you can often book flight rewards for fewer points. -
Use Aeroplan points for more than flights
Redeem your points across your trip, from hotel rooms to car rentals. -
Use Aeroplan points for life’s necessities
Aeroplan isn’t just about travel. Use your points for merchandise, experiences and gift certificates.
See more places - Where could your Aeroplan points take you?
Choose flights to 200+ destinations with Air Canada®, and to over 1,300, together with 30+ airline partners.8
Plan your future reward travel by using Aeroplan's Points Predictor Tool. Check your preferred itinerary, and the tool will show you the range of points you’ll likely need to redeem for that flight reward.
And don't forget - as a Primary Cardholder with a TD® Aeroplan® Visa Infinite Privilege Card you'll have opportunities to redeem for fewer points when you log in to aircanada.com.
Redeem more flexibly with Points + Cash
You have the flexibility to pay for part of your trip with points and use your TD® Aeroplan® Visa Infinite Privilege Card to pay for the rest (and earn points, too).
Your TD® Aeroplan® Visa Infinite Privilege Card comes with travel extras
Get more out of your TD® Aeroplan® Visa Infinite Privilege Card with additional benefits when you travel.
Air Canada® travel benefits
Relax before takeoff with access to a Maple Leaf Lounge.TM9, 10 Primary Cardholders and Additional Cardholders on the account can access Maple Leaf Lounges in North America whether they’re flying together or separately with a same day ticket on a departing Air Canada or Star Alliance flight. They can even each bring a guest.
Share your travel perks with your travel companions
Whether you book using points or cash, Primary Cardholders, Additional Cardholders, and travel companions (up to eight) travelling on the same reservation will all enjoy the following benefits on any flight operated by Air Canada®, Air Canada Rouge® or under the Air Canada Express® banner9:
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Free first checked bag11
Travel lightly through the airport and save on baggage fees. You and up to eight travel companions travelling on the same reservation will all enjoy your first checked bag free (up to 23kg/50lb) when travel originates on an Air Canada flight. -
Priority Airport Services12
You and up to eight travel companions travelling on the same reservation will all receive priority check-in for any trip that originates on an Air Canada flight. -
Priority Boarding. Get on board your flight earlier.
You and up to eight travel companions travelling on the same reservation will all enjoy Zone 2 priority boarding for any Air Canada flight. -
Priority Baggage Handling.
All your baggage will be tagged priority, so you and up to eight travel companions travelling on the same reservation will find your luggage among the first on the carousel when arriving at your destination. This applies to travel that originates on an Air Canada flight. -
Priority Airport Standby & Priority Airport Upgrades13
If you and travel companions (up to eight) travelling on the same reservation are on standby at the airport for an Air Canada flight, get on your way with priority. Should a seat become available, you will be assigned it before members who have the same status but don’t hold a TD® Aeroplan® Visa Infinite Privilege Card. -
Receive higher priority for airport upgrades.
If you’re a Cardholder with Aeroplan Elite Status, you and up to eight travel companions travelling on the same reservation get higher priority when you’re on standby for an upgrade at the airport on Air Canada flights. Should a seat become available, you will be assigned to it before members who have the same status but don’t hold a TD® Aeroplan® Visa Infinite Privilege Card.
Additional Cardholders must link their Aeroplan number in order to receive access to these Air Canada travel benefits.
Treat someone to a great trip anywhere in the world
Travel exceptionally with someone you love with the Annual Worldwide Companion Pass. As the Primary Cardholder, you can take advantage of an annual round-trip companion pass, which entitles you to buy a companion ticket from $99 (plus taxes, fees, charges and surcharges). You get a companion pass automatically on your Card anniversary if you have spent $25,000 on net purchases in the preceding twelve months14. The chart below illustrates how you can use the pass.
Where you want to go: |
Base Fare: |
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Travel within Canada and the continental United States (excluding Hawaii) |
$99 CAD base fare (plus taxes, fees, charges and surcharges) |
Travel to/from Hawaii, Mexico, Central America and the Caribbean |
$299 CAD base fare (plus taxes, fees, charges and surcharges) |
Travel to/from South America, Europe, the Middle East and Africa |
$499 CAD base fare (plus taxes, fees, charges and surcharges) |
Travel to/from Asia, Australia and New Zealand |
$599 CAD base fare (plus taxes, fees, charges and surcharges) |
Get more out of Aeroplan Elite Status
As the Primary Cardholder, if you already hold Aeroplan Elite Status, having a TD® Aeroplan® Visa Infinite Privilege Credit Card can help you access and enjoy even more enhancements:
Maintain Aeroplan Elite Status more easily.
You can roll over up to 200,000 Status Qualifying Miles (SQM) beyond the status level for which they’ve qualified, from the prior qualification year to qualify for status the next year15.
Enjoy your eUpgrades longer.
If you requalify for Aeroplan Elite Status the next year, you can roll over up to 50 unused eUpgrade credits, to be used during the following status year16.
NEXUS™ Fee Reimbursement17
As a TD® Aeroplan® Visa Infinite Privilege Cardholder, you also have the opportunity to save on your NEXUS fee while you save time crossing the border. You and your Additional Cardholders will receive a rebate of up to $100 CAD each for a NEXUS application and/or renewal fee charged on your Card, once every 48 months. The rebate will appear automatically on your monthly statement as a statement credit.
Visa Infinite Privilege Benefits
Take advantage of special offers and unique opportunities created for Visa Infinite Privilege Cardholders18.
- Global Airport Lounge Access34: Receive a complimentary membership to the Visa Airport Companion34 Program hosted by Dragonpass International Ltd. and take advantage of six lounge visits included for each Cardholder per membership year at over 1,200 airport lounges worldwide. Enroll through the Visa Airport Companion App or through visaairportcompanion.ca
- Visa Infinite Privilege Airport Benefits: Receive exclusive perks at Toronto City Airport Terminial, Vancouver Airport, Ottawa Airport and Montreal-Trudeau International Airport.
- Priority Security Lanes at International and Domestic checkpoints (Toronto, Vancouver, Ottawa, Montreal-Trudeau)
- Priority airport taxi and limo lane (Vancouver)
- Access to dedicated premium parking spots (Vancouver, Ottawa)
- Up to 20% off parking (Ottawa, Vancouver, Montreal-Trudeau)
- Get access to exclusive gourmet dining events that cater to those with refined tastes. The Visa Infinite Dining Series serves up culinary explorations with prized chefs and acclaimed wines.
- Receive 7 exclusive benefits when you book your stay through the Visa Infinite Luxury Hotel Collection featuring over 900 of the world’s most intriguing properties. Enjoy an additional 8th benefit at over 200 properties, exclusively for Visa Infinite Privilege cardholders.
- Get exclusive access to tickets for a series of advance screenings and special movie events with the Visa Infinite Screening Series. Visa Infinite Privilege Cardholders can also enjoy presale access, priority access line, exclusive benefits and offers for the Toronto International Film Festival®.
- Experience exclusive benefits at over 95 participating wineries in British Columbia, Ontario, and Sonoma Valley through the Visa Infinite Wine Country Program. Discover a variety of exciting benefits onsite when you show your Visa Infinite Privilege card, including discounts on wine purchases, complimentary tastings, private vineyard tours and much more.
- Receive elevated Troon Rewards® Platinum Status35 at over 150 courses and 20% off on green fees, merchandise and lessons at participating Troon Rewards golf courses. Cardholders can also access a selection of over 25 private clubs across the U.S. for $99 USD per round.
- Enroll in the Visa RSVP Rewards™ Benefit36 and automatically receive Diamond status delivering benefits at 60+ participating Sandman, Sandman Signature and Sutton Place Hotels from coast-to-coast in Canada and beyond. For more details on the TD® Aeroplan® Visa Infinite Privilege Card benefits and to see all available offers, please visit visainfinite.ca/privilege
Get more details on the Visa Infinite Privilege Card benefits, including all the available offers, register for Priority Pass and to opt-in for emails.
Visa Infinite Privilege Concierge service
On call, 24 hours a day, seven days a week, the Visa Infinite Privilege Concierge can help with any Cardholder request - big or small, to help you get the most from life whenever you travel, shop and use your Card19.
- Call toll-free from Canada and the U.S.: 1-855-822-1240
- From outside Canada and the U.S.: 1-303-967-1036
Emergency Travel Assistance Services20
Help is just a call-away with toll-free access to help in the event of a personal emergency while travelling. Emergency Travel Assistance Services can help you with:
- Translation services in the event of an emergency situation
- Lost document and ticket replacement
- Emergency Cash Transfer in the event of a theft, loss or emergency - our Administrator can assist you to obtain a Cash Advance which will be charged to your Account.
In Canada and U.S., call 1-866-374-1129. In other countries call collect 416-977-4425.
Save with Avis Rent a Car and Budget Rent a Car
- Avis: Reserve your Avis car rental. Quote Avis Worldwide Discount (AWD) #C078400 at time of reservation and charge the full rental to your TD® Aeroplan® Visa Infinite Privilege Card.
- Budget: Reserve your Budget car rental. Quote Budget Customer Discount (BCD) #A331700 at time of reservation and charge the full rental to your TD® Aeroplan® Visa Infinite Privilege Card.
Explore the insurance coverages included with your TD® Aeroplan® Visa Infinite Privilege Card
Wherever you’re headed on your next trip, travel prepared knowing you have an extensive suite of travel insurance. Learn about what travel insurance benefits are available on your TD® Aeroplan® Visa Infinite Privilege Card with our Credit Card Travel Insurance Verification Tool.
Travel Medical Insurance23
You have coverage without even having to charge the trip to your Card! Going away for a day, a week or an extended vacation is a great way to leave your worries behind. To help you with emergency medical expenses, your TD® Aeroplan® Visa Infinite Privilege Card features Travel Medical Insurance, which includes:
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Up to $5 million of emergency medical coverage when you are travelling outside of your home province or territory, whether internationally or within Canada.
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Direct payment to medical service providers, where possible, for eligible medical emergency expenses such as physician's bills, prescriptions and accidental dental treatment
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24/7 emergency medical assistance
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Coverage for the first 31 days of your trip if you are under 65 years of age. If you or your spouse is aged 65 or older, you are covered for the first 4 days of your trip. For longer trips, top-up coverage is available for purchase by calling 1-866-374-1129
Insurance included on your TD® Aeroplan® Visa Infinite Privilege Card
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Trip Cancellation/Trip Interruption Insurance24
Use your Card and/or Aeroplan points to pay for at least 75% of the cost of the Covered Trip, and you’ll have coverage for up to $2,500 per insured person (up to a maximum of $5,000 for all insured persons) if you need to cancel your travel plans before you leave because of a covered cause, and up to $5,000 per insured person (up to a maximum of $25,000 for all insured persons on the same covered trip) if you need to come home early due to a covered cause. If you require additional coverage, you may be eligible to increase your coverage for an additional premium by calling 1-866-374-1129. -
Flight/Trip Delay Insurance25
If your trip is delayed for over 4 hours, you have coverage up to $1,000 for reasonable and eligible hotel, motel or restaurant expenses when you use your Card and/or Aeroplan points to pay for at least 75% of the cost of your transportation. -
Delayed and Lost Baggage Insurance25
If your baggage is delayed for over 4 hours, each insured person on your trip has coverage up to $1,000 for the purchase of essentials, such as clothing and toiletries. Coverage is also provided if your baggage is lost by a common carrier. When you use your Card and/or Aeroplan points to pay for at least 75% of the cost of the tickets, each insured person has coverage up to an overall maximum of $2,500 per trip. -
Common Carrier Travel Accident Insurance26
You, your spouse and dependent children are eligible for up to $500,000 in coverage for covered losses while travelling on a common carrier (for example, a bus, ferry, plane or train) whenever you charge the full cost of the transportation to your Card and/or Aeroplan points. -
Hotel/Motel Burglary Insurance27
When you stay at a hotel/motel within Canada or the United States and use your Card and/or Aeroplan points to cover at least 75% of the total cost of your stay, you will receive up to $2,500 coverage per occurrence for most personal items stolen from your hotel/motel room belonging to the Cardholder on the Account and eligible family members travelling with the Cardholder.
Mobile Device Insurance27
You get mobile device protection of up to $1,500 in the event of loss, theft, accidental damage or mechanical breakdown for eligible mobile devices when you use your Card to pay all of your monthly mobile bill payments and any upfront costs or charge at least 75% of the purchase price when paying the full cost of your new mobile device up front.
Auto Rental Collision/Loss Damage Insurance28
Use your Card and/or Aeroplan points to pay for the full cost of an eligible car rental and decline the rental agency’s Collision Damage Waiver (CDW) to get coverage at no additional cost for up to 48 consecutive days. Please note, some rental agencies may require you to buy the CDW coverage from them. It is important to contact the rental agency before reserving a car to verify their policies.
Purchase Security and Extended Warranty Protection29
You automatically have access to Purchase Security and Extended Warranty Protection, which includes coverage for eligible items you’ve purchased with your Card:
- Get repair, replacement, or reimbursement for your purchases should eligible items be stolen or damaged within 120 days of purchase.
- Double your warranty for up to 24 additional months if the eligible item came with a manufacturer’s warranty valid in Canada.
TD Credit Card Payment Protection Plan30
This optional insurance product is designed to help you deal with your TD Credit Card payment obligations in the event of a covered Job Loss, Total Disability, or loss of Life. To learn more or to enroll, visit online or call 1-866-315-9069.
Enjoy the convenience of your TD® Aeroplan® Visa Infinite Privilege Card
Learn more about the benefits that come with your Card, including different ways to use them to simplify everyday life.
Apply for optional TD Auto Club Membership
With optional Deluxe or Standard TD Auto Club Membership31, know that, in the event of a road emergency, help is just a phone call away. For information and to enroll, call 1-800-245-0297.
Manage your Account, your way
Ways to Pay
Apple Pay is accepted in a growing number of shops, restaurants and other retailers. Many apps have also added Apple Pay to their accepted methods of payment. Just look for the Apple Pay or contactless payment symbols at checkout.
Samsung Pay lets you make everyday purchases conveniently and securely with just a tap of your Samsung Galaxy device. Plus, it’s widely available wherever contactless payments are accepted, meaning you’ll be able to use it at plenty of shops, restaurants and other retailers.
Contactless payments are a secure, convenient, contactless way to pay for small-dollar purchases at participating retailers. It’s faster and more convenient than cash – and your Card never leaves your hand.
Online buying is evolving so you can pay with fewer clicks. Paying online with your TD Visa card is easy, smart, and secure. Just click to pay with your TD Visa when you see this icon ( ) where Visa is accepted.
The EMV® SRC payment icon, consisting of a pentagon design oriented on its side with a stylized depiction of a fast forward symbol on the right, formed by a continuous line, is a trademark owned by and used with permission of EMVCo, LLC.
Help and assistance
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If your TD Credit Card is damaged or not working, you can request a replacement card online through EasyWeb, through the TD app using your mobile device, or by phone at 1-800-983-8472.
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If your TD Credit Card has been lost or stolen, you must immediately report this to us by phone at: 1-800-983-8472. You can also temporarily lock or block your card using the TD app.
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Fast, reliable access to cash. You can access a Cash Advance32 at over one million ATMs worldwide, at all TD Canada Trust branches and at select financial institutions around the world.
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Getting information when you need it. The TD Credit Card Contact Centre can help you with important information, such as the location of the nearest Visa member office for Cash Advances or contact numbers for embassies and consulates. You can reach them at 1-800-983-8472
Explore your TD® Aeroplan® Visa Infinite Privilege Card security features and protection
Protecting the security of your card should always be a priority. That’s why your TD® Aeroplan® Visa Infinite Privilege Card comes with features that help protect you when you shop online and in person.
Security features
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Lock or unlock your Card. Feel more confident if you misplace your credit card by locking your Card in the TD app. When locked, pre-authorized payments and ATM transactions will still go through, credit card payments will still be accepted, and you can make transfers. If you find your Card, it’s just as easy to unlock it.
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Block international in-person purchases. Not travelling? You can block international in-person purchases directly from the TD app. When your credit card is blocked, in-person purchases outside of Canada like hotels and restaurants will be declined. Online and recurring payments will still be processed. When you decide to travel, simply unblock your Card to use it on your trip.
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Shop online and in person securely with Visa Zero Liability. Be protected in the event that unauthorized transactions are made on your card. See your Cardholder Agreement for complete information on unauthorized transactions and your responsibilities, including your responsibility to protect your PIN.
Shop with confidence with Chip & PIN technology
Chip and PIN technology provides an added level of security through the use of a Personal Identification Number (PIN). When choosing your PIN, here are some tips to help keep it as secure as possible:
- Choose a PIN you can remember that’s difficult to guess.
- Don’t use a phone number or birthday.
- Never write down your PIN.
- Protect your PIN and use your hand or body to shield the keypad when you enter your PIN.
- Never let anyone else know or use your PIN or use your Card.
- Make transactions only when and where you feel secure. If in doubt, don’t use your card.
Reset your PIN easily and conveniently at a TD Branch or 24/7 at any TD Green Machine (ATM).
Fraud protection (24 hours)
Our enhanced protection measures are part of an industry-wide effort to protect you from the inconvenience of Credit Card fraud. In the event that our advanced fraud prevention system detects unusual activity relating to your Account:
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You may receive a phone call from a TD Credit Card Customer Service Representative asking you to confirm that you, or an Additional Cardholder, performed a transaction on your TD Credit Card Account.
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During a transaction, a merchant may receive an electronic message requesting that they contact the TD Credit Card Contact Centre and allow you to speak with one of our Customer Service Representatives.
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Your Card may be temporarily blocked until we can contact you for verification.
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You can now automatically receive TD Fraud Alerts to your mobile phone any time we suspect suspicious activity on your TD® Aeroplan® Visa Infinite Privilege Card. Learn more
Questions about fraud protection?
If you have any questions about fraud protection, please do not hesitate to call our Loss Prevention Centre immediately and speak to one of our customer service representatives, 24 hours a day, 7 days a week.
- In Canada and the U.S., call toll-free: 1-888-347-3261
- Outside Canada and the U.S., call collect: 416-308-3763