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How to view or cancel payments on the TD app
Managing your bills is straightforward on the TD app. You can view your bill payments, cancel a scheduled payment, and cancel a payment you made on the same day. This tutorial will guide you through the steps.
In this tutorial we'll learn to:
1. View bill payments
2. Cancel a scheduled payment
3. Cancel an in progress payment
4. Review and confirm
5. View confirmation
For more in-depth instructions, learn more below. If you're looking to use EasyWeb online banking, see EasyWeb tutorial.
Step 1: View scheduled payments
Login to the TD app and then go to the slide out menu.
Scroll down to Bills.
Please note: Your menu screen might look different from this example.
You'll see your payment activity which displays your last 3 completed or scheduled payments.
Simply select the scheduled payment you wish to review.
To display all your scheduled payments, select View All.
Step 2: Cancel a scheduled payment
Scroll down your payment activity list and select the one you wish to cancel. This automatically cancels any future payments as well.
Step 3: Cancel an in progress payment
Again, scroll down your list and search for any bill with an "In progress" status.
Please note: You can cancel a payment anytime on the day it was made until 11.59 PM ET. After that time, you'll need to contact the merchant and discuss your options.
Step 4: Review and confirm
Do a quick, final check of the payment you're cancelling, then when you're ready select Cancel Bill Payment at the bottom of your screen.
Next, select Cancel to confirm your cancellation.
Step 5: View confirmation
You'll receive a confirmation for your records.
From here, you can go back to the TD app home screen and pay a bill, view your bills or schedule new payments.
Well done, you've completed this tutorial!